Welcome to One Academy. One Academy is the One Solution in house staff training provider which is fully funded by the Group.
Over recent years the financial services industry has seen many changes. The changing landscape has required businesses like us to respond quickly to the evolving needs of our clients. Not only have their needs changed, but their expectations have changed too. Customers today can be very demanding in relation to both the products they buy and the service they experience. In a competitive marketplace that is being more and more opened up by the internet, customers have the ability to very quickly gain knowledge and make their own decisions. This means that businesses must anticipate their customer’s needs and respond to them effectively.
Being able to do this requires the best efforts of everybody at One Solution. One Academy is the mechanism by which we intend to impart knowledge, skills, experience and education to our support staff, our advisers and this in management. Investing in staff development is the key to differentiating our business and providing our customers, both existing and potential, with a reason to stay with us and refer other clients to us.
As an individual in One Solution, the opportunities presented to you through One Academy will benefit you as well as our business. The breadth of opportunity ranges from industry recognized qualifications through to one to one support. Not only will you be given the chance to move your career forward through learning, you will be supported through this by One Academy and your successes rewarded in a variety of ways.
All members of staff are offered individual training programmes and One Academy will fund, help and guide each member of its team in gaining the necessary qualifications to become fully qualified in a number of areas of the financial services industry.
